1. Scope
This Privacy Policy applies to the Sahoo Soft Technologies website, our published mobile applications, pre-release testing builds, and related support communications. Product-specific privacy pages may provide additional details for a particular app. If there is a conflict between this company-level policy and an app-specific policy, the app-specific policy will control for that product.
2. Information We May Collect
Depending on the product or service, we may handle:
- Contact information you provide, such as your email address when you contact support.
- Account information used for sign-in, authentication, or optional cloud-connected features.
- App content and records you create within a product, such as travel, medical, or operational logs.
- Technical and device information generated by third-party services such as Google AdMob, Firebase, Google Sign-In, or Google Drive APIs when those services are enabled in an app.
- Diagnostic information such as crash logs or error reports used to improve app stability.
3. Local-First Approach
Several Sahoo Soft Technologies apps are designed with a local-first or offline-first model. In those products, user-entered records are primarily stored on the device itself. Where optional backup, authentication, or syncing features exist, the relevant app privacy page explains what data is involved and which third-party service is used.
4. How We Use Information
We may use information to:
- Provide core app functionality.
- Enable sign-in, backup, restore, or account management features.
- Respond to support requests and product questions.
- Maintain app security, troubleshoot errors, and improve reliability.
- Display advertisements where an app includes ad-supported features.
- Meet legal obligations and enforce our terms.
5. Third-Party Services
Some apps may rely on third-party providers such as Google Play, Google AdMob, Google Sign-In, Google Drive API, Firebase, Expo, or similar services. Those providers may process certain technical, account, billing, or advertising-related information under their own policies. We encourage users to review the app-specific disclosures and the third-party provider policies where applicable.
6. Data Sharing
We do not sell personal data. We may share limited information only when necessary to operate a feature, comply with law, protect rights and security, or work with a service provider that supports the app. In many of our products, the main user-created records remain on the device and are not stored on our own servers.
7. Data Ownership and Control
You retain ownership of the data you create in our apps, subject to the functionality of each product. Depending on the app, you may be able to view, edit, export, delete, or back up your records within the product itself. Some products may also support account deletion or data deletion requests through support.
8. Business and B2B Use Cases
If you use one of our business-focused apps to manage information about your customers, guests, patients, or staff, you are responsible for collecting and using that information lawfully. In those cases, you may act as the data controller for the records you enter, while Sahoo Soft Technologies provides the software tool.
9. Security
We take reasonable steps to protect information used in our website and apps. However, no method of electronic storage or transmission is completely secure. Users remain responsible for protecting their devices, credentials, backups, and account access.
10. Data Retention
Retention depends on the product and the type of information involved. Local data may remain on your device until you delete it, clear app storage, or uninstall the app. Account-related or support records may be retained as needed for operational, security, legal, or support purposes.
11. Children's Privacy
Our apps and website are generally not directed to children under 13. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information through one of our services, contact us so we can review the issue.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date on this page. Continued use of our website or apps after an update means you accept the revised policy, to the extent permitted by law.
13. Contact
If you have questions about this Privacy Policy, contact Sahoo Soft Technologies at support@sahoosoft.com.